ECB is an entity controlling body responsible for the governance and compliance of the AIESEC Portfolio Internal Policies, and the arbitration of cases concerning exchange standards and ER Principles of AIESEC entities.
ECB is the last decision-making body on a national level in regards to APIP and AEPP. An independent board, working directly with its MC, LCs, and ICB, to ensure that every customer & stakeholder experience complies with ethical and operational standards.
The purpose of ECB is to support the governance of AIESEC portfolio and ensure customer centricity, by guaranteeing operational and ethical compliance in every AIESEC activity.
ECB arbitrates disputes and makes decision-based on:
National Compendium.
AIESEC Portfolio Internal Policies (APIP).
AIESEC Exchange Program Policies (AEPP).
The Code of Ethics.
Head of Customer Support
Customer Support Member
Customer Support Member
Customer Support Member